TEMPSPAN is a trading name of MS Canvas & PVC Limited (Company No. [INSERT]). We're committed to protecting your privacy. This policy explains what information we collect and how we use it.Last updated: 5th January 2026
What information we collect
Information you give us:
When you fill in our contact form or get in touch, we collect:
Your name
Job title / role
Organisation name
Email address
Phone number
Details about your project requirements
Information collected automatically:When you visit our website, we may collect:
Your IP address
Browser type and version
Pages you visit and how long you spend on them
How you found us (e.g. search engine, direct link)
We use cookies and similar technologies to collect this information. See "Cookies" below.
How we use your informationWe use your information to:
Respond to your enquiry
Call you back as requested
Send you information relevant to your project
Improve our website and services
Comply with legal obligations
We will not send you marketing emails unless you've agreed to receive them. You can opt out at any time.
Who we share your information with
We do not sell your information to third parties.
We may share your information with:
Our team members who need it to respond to your enquiry
Service providers who help us run our website (e.g. hosting, analytics)
Professional advisers (e.g. accountants, lawyers) where necessary
Law enforcement or regulators if required by law
How long we keep your information
We keep your information for as long as necessary to:
Respond to your enquiry and manage our relationship with you
Comply with legal and regulatory requirements
Resolve disputes and enforce our agreements
Contact form submissions are typically retained for [3 years] unless you ask us to delete them sooner.
Your rights
Under UK data protection law (UK GDPR), you have the right to:
Access the information we hold about you
Correct inaccurate information
Request deletion of your information
Object to how we use your informationRequest a copy of your information in a portable format
To exercise any of these rights, contact us at team@tempspan.com.
We aim to respond to requests within 30 days.
Cookies
Cookies are small files stored on your device when you visit a website.We use cookies for:
Essential website functionalityAnalytics (to understand how people use our site)
Analytics cookies: We use [Google Analytics / other] to understand how visitors use our website. This helps us improve. You can opt out of analytics cookies using your browser settings.You can control cookies through your browser settings. Blocking some cookies may affect your experience on our site.
SecurityWe take reasonable steps to protect your information from unauthorised access, loss, or misuse. However, no internet transmission is completely secure.
Changes to this policyWe may update this policy from time to time. We'll post any changes on this page with an updated "last updated" date.
Contact us
If you have questions about this policy or how we handle your information:
Email: team@tempspan.com
Phone: 02081068974
Post: MS Canvas & PVC Limited, 406 Uxbridge Road, Hayes, UB4 0SE
You also have the right to complain to the Information Commissioner's Office (ICO) if you're unhappy with how we've handled your information: ico.org.uk